Thursday, September 8, 2011
Anticipating My New Wheelchairs
For the summer we've been waiting for my new wheelchairs. If you're following our blog, you'll know we were going to get new chairs for the bathroom and everyday use. We have been through so many frustrations and tears fighting to get these necessary items. It has been one disappointment after another.
A quick summary:
My current everyday chair has been less reliable for a while. The batteries do not last long enough. The manufacturer closed up shop, so I determined it would be best to go with something with support. I picked out my chair to replace it, but they got caught up in negotiations with insurance. Then the chair I ordered was no longer compatible for my new wheels, so we started over.
We got a bathroom chair, but it is an engineering mess. Too long, awkward, and plain wrong. The supply company left us dangling despite their replacement guarantee. I finally got with the right person at the manufacturer, explained my experience with the chair, and she got it authorized for return. I picked out one that should work now.
Back to present day:
We are getting delivery Monday! I'm nervous about getting used to new wheelchairs, but they look reliable and more practical. I look forward to getting out more. I look forward to less frustration in day-to-day life.